Where are you Gordon Quartey?
At the beginning of my career I was in an office on the top
floor at Southampton Row in a still famous practice. I came out of college and found myself
sitting at a desk with a pile of drawings and a pile of blank take off
sheets. Next to me sat Gordon, he was
from Ghana. I've lost track but often
think of him as one of the best Quantity Surveyors I've ever worked with. He had no qualifications at the time but
contractors would live in fear of his eagle eye and his negotiation
skills. He carried me through those
first two years and I owe him a lot. We
were working on Peabody and Samuel Lewis conversions which I maintain is one of
the best groundings, if you can solve all the problems in a Victorian building
and bring it up to modern standards, you've encountered more challenges than if
you built a brand new house.
The point of the above is that through my career I've been
employing consultants of all sizes and it is my opinion professional people,
like any other breed, are good, average or they shouldn't be in practice at all
and those divide by almost equal thirds.
Just because you've got a qualification does not mean you either have
the application or knowledge to be a good surveyor. I've met many people with no qualifications
that were superb and people with qualifications that were complete
dingbats.
Therefore, how does the customer know who to trust. I suppose many of us in rural practices
believe the RICS does not help, in fact, at one function where a Vice President
was trying to encourage members to up their fees, one stood up and said, “Is
there any chance that the RICS could offer a downgrade path from Fellow to
Associate because we don't think we're getting our value”.
Now it is dividing up into specialisms whereas in the past a
surveyor was an all rounder, now he not only has to specialise in a topic but
has to get another qualification and pay another fee to an institution to hold
that qualification. I'm a Registered
Valuer, I see many valuers around me that aren't registered and are no doubt
doing a perfectly fine job. However,
someone in London came up with the idea that we need to register to prove the
quality.
The one thing that worries me is that the public are not
being sold this and it just provides them with more confusion as to who they
should choose. I've got a client at the
moment who says, “Well, I've heard what you say on the phone, I've seen your
website, now I want to come and see your office to see how it's organised and
then we can talk about employing you”. I
thank goodness for such perspicacity, there are too many clients who just walk
blindly into situations without considering the consequences.